Thank you for shopping at Party Center. This Return Policy outlines the procedures and guidelines for returning items purchased from our website partycenter or in-store.

Returns Eligibility

We accept returns within [insert number] days of the original purchase date. To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Items that show signs of use, damage, or are not in their original packaging may not be eligible for return.

Return Process

To initiate a return, please follow these steps:a. Contact our customer service team at [insert contact information] to request a Return Authorization (RA) number.b. Pack the item securely in its original packaging, along with any accessories, manuals, or documentation that came with it.c. Clearly mark the RA number on the outside of the package.d. Ship the item to the address provided by our customer service team. You will be responsible for the return shipping costs.

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Refund Processing

Once we receive your returned item and verify its eligibility, we will process your refund within [insert number] business days. The refund will be issued to the original payment method used for the purchase, unless otherwise agreed upon.

Exchanges

If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Customized or personalized products
  • Gift cards
  • Clearance or sale items (unless defective)

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible, which may include providing a replacement or issuing a refund.

Policy Changes

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to review this policy periodically for updates.

Need help?

Contact us at partycenter540@gmail.com for questions related to refunds and returns.